100% Customer Satisfaction

That's Right, Literally ZERO Unhappy Customers. Ever!

I wholly recommend Glen, as a first class luthier. Glen set up my Alvarez to perfection at a very reasonable cost. Glen is too, a very nice guy and easy to like.

Ian McGrath Avatar Ian McGrath

Glen has done an outstanding job on my acoustic, beautifully refinishing the previously sharp fret ends and resetting the action perfectly. The entire fretboard now looks brand new too. I will definitely be back soon as I now have two other guitars that need some TLC. Top class!

Rob Thirkell Avatar Rob Thirkell

Rewired Pups in my Epiphone Les Paul.. Great Work.. Recommended.. Gave it a Clean and Polish too.. 10/10

Daz Sullivan Avatar Daz Sullivan

Glen adjusted and set up my new revstar, and turned a “meh” playing experience into a fantastic one. Great job from a talented guy. Will definitely be a return customer. Highly recommended.

Ray Loughlin Avatar Ray Loughlin

Absolute outstanding your can trust you valuable guitars with Glen superb service. Needed new jack the replacement is spot on but guitar also cleaned and like new highly recommended and very fair prices.

george Bell Avatar george Bell

Setup my Fender Jazz bass for me – the difference is absolutely phenomenal, feels like a different instrument, the action was all messed before and it was hard to play and it’s now playing like it should & sounds a lot better. I only found Glen on Google and I was a bit unsure whether to use him but I was really pleased and will be a repeat customer for sure 👍

Patrick Legg Avatar Patrick Legg

Steve Heron Avatar Steve Heron

Glen does a great job at a fantastic price. I would highly recommend him.

Peter Finkill Avatar Peter Finkill

Third guitar set-up Glen has done for me. Telecaster, Strat and acoustic. All came back like different guitars. A pleasure to play! Glen really knows his stuff. Highly reccommended!

Ian Frost Avatar Ian Frost

Professional guitar setup & maintenence

Philip Dudgeon Avatar Philip Dudgeon

Glen setup my Big Baby Taylor, first time it has had a setup since I bought many years ago, the action is so good and the guitar sounds so fresh.

John Bird Avatar John Bird

Took my Yamaha acoustic to get a chipped nut replaced, not only did Glen replace the nut perfectly, he also cleaned and polished the guitar..even managing to remove quite a few spots of paint that had carelessly been splashed onto it while decorating! Feels and sounds like a new guitar…highly recommended.

Richard Fawcett Avatar Richard Fawcett

Glen did a fantastic job on my Gibson! Plays wonderfully now! He definitely knows his stuff, I’ll be coming back again! Highly recommend!👌

Elliott Rowson Avatar Elliott Rowson

Piss Bender Avatar Piss Bender

This lad is a legend. Fast turnaround on a setup on my new Martin X1e. Factory set action was awful. Plays like a dream now though! Top notch service and Glen is a true gentleman to boot. See this fella for your guitar setup/repair needs.

Brett Charlton Avatar Brett Charlton

Great guy first class service .all work done in a professional manner at a great price. Guitar sounds great now. Why would you go somewhere else

David Hammond Avatar David Hammond

Glen set up my Freida acoustic guitar it sounds and feels brilliant. Would highly recommend

Lance Hemingway Avatar Lance Hemingway

Great job,and fast.

Ray Walton Avatar Ray Walton

Brilliant work from Glen. Took a strat and LP for setups and couldn’t be happier. The guitars play beautifully buzz free, now. He sorted out an electronics problem on the LP that was frustrating me, too. Very professional and friendly. Highly recommend taking your guitars to him.

Roger Palmeri Avatar Roger Palmeri

Dropped off two basses with Glen, an old P bass & a new epiphone. Both came back gleaming & playing like lightning. The epiphone was basically unplayable & it’s come back slick, quick, feeling & sounding amazing. The p bass I’ve been playing for over 20 years & it has NEVER PLAYED BETTER. This guy knows what he’s doing & he’s a proper gent to boot. Get your gear down here!!!

Ian Smith Avatar Ian Smith

This lad is a legend. Fast turnaround on a setup on my new Martin X1e. Factory set action was awful. Plays like a dream now though! Top notch service and Glen is a true gentleman to boot. See this fella for your guitar setup/repair needs.

Brett C Avatar Brett C

Fantastic service! My Rickenbacker 330 was suffering from poor intonation, wouldn’t stay in tune for long and the action was too high. After being set up it plays like a dream! The neck is near straight, the action is nice and low and the tuning issues have gone. He even gave it a good clean and polish all over. Couldn’t ask for more really.

Andrew Roxburgh Avatar Andrew Roxburgh

Absolutely fantastic service. Really great work . Guitar sounds brilliant. All work was explained. I will definitely use for both my guitars and will recommend to anyone . 👌

Neil Stevenson Avatar Neil Stevenson

This dude just keeps surpassing expectations. My first run of service was when I asked Glenn to do a setup of my Jackson, and that was a real transformation of that guitar that even PMT commented how great the setup was. (Unfortunately had to trade that guitar, for a more expensive LTD Deluxe multiscale-6). The pandemic does take a lot of hassle, I placed this Ibanez guitar for a setup around August, and just got it back October 8, but saying “worth the wait” would be an understatement. My Ibanez just became a whole different beast, all the frets feel right, no fret buzz, I got my LTD Deluxe alongside to compare, and what I could say is: my LTD needs his service to compare with what my Ibanez had become! Currently, I placed my Schecter 7-string guitar to Glenn, and I just told him to take his time, since knowing that he is trustworthy, and the guitar transforms after he does his magic. You can’t rush perfection! Totally would recommend South Shields Guitar Setups, I’m from Newcastle, and wouldn’t hesitate going all the way to South Shields if it means taking my guitars for a setup!

GianCarlo M. Avatar GianCarlo M.

Amazing service, got my guitar sounding lovely as it should 👍

Max Armour Avatar Max Armour

What a fantastic job Glen has done with my takemine, it sounds awesome , would highly recommend Barry Thompson

Barry Thompson Avatar Barry Thompson

Adam Coates Avatar Adam Coates

This dude just keeps surpassing expectations. My first run of service was when I asked Glenn to do a setup of my Jackson, and that was a real transformation of that guitar that even PMT commented how great the setup was. (Unfortunately had to trade that guitar, for a more expensive LTD Deluxe multiscale-6). The pandemic does take a lot of hassle, I placed this Ibanez guitar for a setup around August, and just got it back October 8, but saying “worth the wait” would be an understatement. My Ibanez just became a whole different beast, all the frets feel right, no fret buzz, I got my LTD Deluxe alongside to compare, and what I could say is: my LTD needs his service to compare with what my Ibanez had become! Currently, I placed my Schecter 7-string guitar to Glenn, and I just told him to take his time, since knowing that he is trustworthy, and the guitar transforms after he does his magic. You can’t rush perfection! Totally would recommend South Shields Guitar Setups, I’m from Newcastle, and wouldn’t hesitate going all the way to South Shields if it means taking my guitars for a setup!

GianCarlo M. Avatar GianCarlo M.

Can’t rate this lad highly enough. Had some wiring problems on my p bass, fixed within a two day turnaround. Certainly knows his trade. Getting some fretwork done very shortly. Give this lad a go,you will not be disappointed.

Gary Elsdon Avatar Gary Elsdon

Dropped off my 2 main giggin guitars for a quick turn around in between gigs. Both had the same electrical issues and one needed it’s frets levelled. Picked them up two days later and the improvement on how these guitars sound and feel is amazing, I couldn’t have imagined anything better. Would difintly get in touch with Glen if your wanting any repairs or set ups done. Top bloke.

Ian Barber Avatar Ian Barber

Had my guitar set up , action lowered and but adjusted by Glen. I would definitely recommend. Quick and friendly service with some good advice given.

David Lyons Avatar David Lyons

Absolutely outstanding service. Glen really gets guitarists. Whatever it is you want , he listens , advises and then gets it done. I had a really problematic strat with neck issues which I could not get right. In a couple of days Glen had sorted the neck , frets, intonation, action, everything!!!. My Fender is now an absolute dream to play. I can not rate this Lad highly enough. Genuinely brilliant.

luke cass Avatar luke cass

My guitar action was very high, it was almost impossible to practice without applying too much pressure to the strings. Thanks to Glenn’s work the action is now low enough for me to practice with alot less effort and more enthusiasm. Very quick service, had my guitar back within 24 hours and sounding beautiful. Would recommend to all!

Joseph Shone Avatar Joseph Shone

positive review  ⭐⭐⭐⭐⭐ Glen provides a top quality service, excellent workmanship and the communication was spot on. He lowered the action on my acoustic from being unplayable to now hard to put… read more

Kenny Wardle Avatar Kenny Wardle

positive review  Had my new guitar in for it’s first set up. Having been delivered with really high action and poor intonation it now plays like a dream. Couldn’t be happier, and… read more

John Wilkes Avatar John Wilkes

positive review  great lad is glen did a crackin job on me axe 🙂👍

Denni C Dennison Avatar Denni C

positive review  Third guitar set-up Glen has done for me. Telecaster, Strat and acoustic. All came back like different guitars. A pleasure to play! Glen really knows his stuff. Highly reccommended!

David Jones Avatar David Jones

positive review  Great setup by glen guitar looks and sounds amazing ☆☆☆☆☆

Brian Clavery Avatar Brian Clavery

positive review  Took my custom made Brian May guitar to Glen with faulty pots and to give the guitar a check over and he has done an amazing job, sorted out the… read more

Ian Thompson Avatar Ian Thompson

positive review  Just had my telecaster set up , great set up , guitar plays like a dream . Good friendly person and a great job ; who could ask for more… read more

John Graham Avatar John Graham

positive review  fantastic. took my guitar . got it back really quick . sounded absolutely amazing was like playing it in slow motion. explains everything . just brilliant work. would recommend… read more

Neil Stevenson Avatar Neil Stevenson

positive review  finaly got round to meetimg glen for the first time last week when … read more

Richard Cockburn Avatar Richard Cockburn

positive review  Amazing job done on my partners 20+ year old Les Paul which had seen better days! I asked guitar setups to fix it up as a surprise gift for him… read more

Sally Cox Avatar Sally Cox

positive review  After searching for a white for someone to set up my guitars i came across glen at south shields guitar setup, I contacted glen & explained what i was after,… read more

Stevie Carr Avatar Stevie Carr

positive review  Thanks Glen, for the “setup” of my 2nd hand squire strat, the action is now spot on and the re-oiled fret board looks great, just need to learn how to… read more

Mike Halliday Avatar Mike Halliday

positive review  This guy just performed witchcraft to my guitar. Completed the task in 9 days, and really, it was newer than when I bought it: -low action setup (the guitar wasn’t setup… read more

GC Em Avatar GC Em

positive review  Took my acoustic to Glenn a few weeks ago and explained what I wanted. Got it back in tip top condition. Plays lovely. Nice lad and great work.

Phil Scott Avatar Phil Scott

positive review  absolutely transformed my Epi LP from something I never played to a seriously nice instrument, and breathed new life into an old friend – my washburn acoustic. Meticulous, thorough and… read more

Chris Kinley Avatar Chris Kinley

positive review  After messing around with my Epiphone SG some years ago it A. Wasn’t set up correctly B. Developed a ground fault on the wiring and C. Needed a good service… read more

Richard Hayes Avatar Richard Hayes

positive review  Dropped my bass of with Glenn and a few days later picked up a cleaned and restrung instrument the looks and sounds fantastic,totally honest and trustworthy guy I would recommend… read more

David Atkin Avatar David Atkin

positive review  Glen has done a really great job on my PRS. After some fret buzz issues I decided to finally get it seen to and it was well worth doing. Not… read more

Dan Lynn Avatar Dan Lynn

positive review  Glen has done a superb job on my Strat. The switch wasn’t working properly, a pickup needed replacing and the guitar needed a set up. After Glen’s work the guitar Is… read more

Mike Foster Avatar Mike Foster

positive review  Glen knows his stuff, told him what I wanted and he delivered. Excellent work fast turn around, I would happily recommend his work to anyone.

Paul Howard Avatar Paul Howard

positive review  Did an absolutely excellent job sorting out the electronics in my Jackson RR1. Highly recommended and will definitely be returning for any work required in the future. Thank you again… read more

Pellet Tellep Avatar Pellet Tellep

positive review  Had a set up done on a Gibson SG to sort some tuning issues. Went above and beyond expectations, and the guitar now plays like a dream! Highly recommended and… read more

Paul Swan Avatar Paul Swan

positive review  Glenn did a setup on a Tanglewood accoustic that I use for a Buskers night. He did an excellent job. Everyone who played it commented on how good the action… read more

Robert Webster Avatar Robert Webster

positive review  Glen set up my gear4music bass. The fret edges were like knives. He smoothed them all down and correctly seated one high fret. He set up the action Etc, it now… read more

Dave Nesbitt Avatar Dave Nesbitt

positive review  Needed a setup done quickly on my Les Paul and took a chance with Glenn. Had never used him before but I certainly will again! Did a top notch job… read more

Stephen Guthrie Avatar Stephen Guthrie

positive review  Guitar was set up by glen, 100 percent better, plays great now with low action, definitely recommend him, providing great service and at great prices

Mark Conifey Avatar Mark Conifey

positive review  Freindly, Honest, relaible and done a crackin job with my acoustic guitar, looks and sounds amazing, i would highly recommend this guy and will defo be using again, cheers mate… read more

Dave Whitehead Avatar Dave Whitehead

positive review  After taking a guitar to a well-known local guitar shop for setup and knowing that the results could have been better I thought I’d give Glen a try and I… read more

Glen Thompson Avatar Glen Thompson